1xx bet Privacy Policy — How We Collect, Use, and Protect Your Personal Data

Data Controller

For the purposes of this Privacy Policy, 1xx bet ("we", "us", "our") is the data controller responsible for the personal information collected through the 1xx bet platform at 1xxbet.games and any associated mobile applications or services operating under the 1xx bet brand.

This policy applies to all registered players and visitors who access the 1xx bet platform from Pakistan, including players located in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, and other cities and regions across the country.

Personal Data We Collect

When you register for a 1xx bet account, use the platform, or contact our support team, we may collect the following categories of personal data:

We do not collect sensitive personal data such as religious beliefs, political opinions, or biometric data unless specifically required by applicable verification regulations and with your explicit consent.

How We Use Your Personal Data

1xx bet uses the personal data described above for the following specific purposes:

• Account Management — to create, maintain, and secure your 1xx bet account, including processing your 1xx bet Login and managing your PKR wallet balance.
• Payment Processing — to process PKR deposits and withdrawals via Easypaisa, JazzCash, HBL, and other approved Pakistani payment providers.
• Identity Verification (KYC) — to verify your age (18+) and identity in accordance with our obligations and our Terms & Conditions.
• Fraud Prevention & Security — to detect, investigate, and prevent fraudulent transactions, prohibited conduct, money laundering, and unauthorised account access.
• Platform Improvement — to analyse usage patterns and improve the performance, content, and features of the 1xx bet platform for Pakistani players.
• Customer Support — to respond to your queries, complaints, and requests via our 24/7 English-language support team.
• Responsible Gaming — to monitor player activity, identify potentially problematic gambling patterns, and communicate with players who may benefit from responsible gaming tools.
• Communications — to send you transactional messages (deposit confirmations, withdrawal notifications, account security alerts) via SMS to your registered Pakistani mobile number. Marketing communications are only sent where you have opted in.

Legal Basis for Processing

1xx bet processes your personal data on the following legal grounds:

• Contract Performance — processing your account registration, PKR transactions, and bet settlements is necessary to fulfil our contractual obligations to you under the 1xx bet Terms & Conditions.
• Legal Obligation — identity verification, age verification (18+), and transaction record-keeping are required to fulfil applicable legal and regulatory obligations.
• Legitimate Interests — fraud prevention, platform security, and responsible gaming monitoring are pursued on the basis of our legitimate interest in operating a safe and compliant betting platform.
• Consent — marketing communications and optional analytics cookies are processed only where you have given explicit consent, which you may withdraw at any time.

Sharing Your Personal Data

1xx bet does not sell, rent, or trade your personal data. We share personal data only in the following limited circumstances:

• Payment Providers — your financial data is shared with Easypaisa, JazzCash, HBL, and other approved Pakistani payment processors solely to process your PKR deposit or withdrawal request.
• Identity Verification Services — where required to verify your identity or age (18+), your identity data may be shared with certified KYC verification partners operating under equivalent data protection obligations.
• Game Technology Providers — limited technical data (such as session identifiers) may be shared with our casino and slots game technology partners to deliver live dealer and jackpot slot experiences on the 1xx bet Casino floor.
• Legal Authorities — we may disclose personal data to law enforcement or regulatory authorities where required by a valid legal order or where we are under a legal obligation to do so.

Cookies & Tracking Technologies

The 1xx bet platform uses cookies and similar tracking technologies to operate and improve the service. The categories of cookies used are as follows:

• Strictly Necessary Cookies — required for the platform to function. These include session authentication cookies that keep you logged in to your 1xx bet account during a session. These cannot be disabled.
• Functional Cookies — remember your preferences such as language settings and display options to personalise your platform experience.
• Analytics Cookies — collect aggregated, anonymised data about how players navigate the 1xx bet platform to help us identify performance issues and improve the user experience. These are only placed with your consent.

You can manage your cookie preferences through your browser settings. Disabling strictly necessary cookies will affect your ability to use the 1xx bet platform, including the 1xx bet Login functionality.

Data Retention

1xx bet retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including to satisfy any legal, regulatory, accounting, or reporting requirements. The general retention periods are as follows:

• Active account data is retained for the lifetime of your 1xx bet account plus 5 years after account closure, in order to meet applicable legal obligations.
• PKR transaction records are retained for a minimum of 5 years from the date of the transaction.
• Identity verification documents are retained for the period required by applicable regulations and deleted securely thereafter.
• Support communications are retained for 2 years from the date of the last interaction.
• Analytics data is anonymised within 12 months of collection.

Security Measures

1xx bet implements a range of technical and organisational security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction:

• All data transmitted between your device and the 1xx bet platform is encrypted using SSL/TLS protocols.
• Your 1xx bet Login password is stored in hashed form and is never accessible in plain text by any 1xx bet staff member.
• Two-factor authentication (2FA) is available to all players and is strongly recommended.
• Internal access to player personal data is restricted on a strict need-to-know basis, with access logging and regular access reviews.
• 1xx bet conducts regular security assessments of its platform infrastructure.

While we take all reasonable steps to protect your data, no internet-based platform can guarantee absolute security. You also have a responsibility to keep your 1xx bet Login credentials confidential and to use a strong, unique password.

Your Rights Over Your Personal Data

As a 1xx bet player in Pakistan, you have the following rights with respect to your personal data held by 1xx bet:

• Right of Access — you may request a copy of all personal data 1xx bet holds about you.
• Right to Rectification — you may request correction of any inaccurate or incomplete personal data.
• Right to Erasure — you may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected and where there is no legal obligation to retain it.
• Right to Restriction — you may request that we restrict the processing of your data in certain circumstances, for example while a correction request is being resolved.
• Right to Withdraw Consent — where processing is based on your consent (such as marketing communications), you may withdraw consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact the 1xx bet support team via live chat or email. We will respond to verified requests within 30 calendar days. We may need to verify your identity before processing a data request.

Children's Privacy — 18+ Platform

The 1xx bet platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that personal data has been collected from an individual under 18, that data will be deleted immediately and the associated account closed.

Parents or guardians who believe their child has registered on the 1xx bet platform should contact our support team immediately via live chat. We will take prompt action.

Changes to This Privacy Policy

1xx bet may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal requirements. The "Last Updated" date at the top of this page will be revised whenever a material change is made.

We will notify registered players of material changes via SMS to their registered Pakistani mobile number before those changes take effect. Continued use of the 1xx bet platform following notification constitutes acceptance of the revised Privacy Policy.

Contact — Privacy Queries & Data Requests

For any questions about this Privacy Policy, to exercise your data rights, or to raise a privacy-related concern, please contact the 1xx bet support team. All privacy enquiries must be submitted in writing and will be acknowledged within 5 business days.

Our English-speaking support team is available 24 hours a day, 7 days a week via live chat on the 1xx bet platform. For written privacy requests, use the email address below: